CASE STUDY - ZACHYS WINES
OVERVIEW
- Zachys, the world's leading wine auction house
- Launch the brand in Europe with the first-ever London auction
- Plan a creative media outreach programme targeting global luxury lifestyle press. Build brand awareness for Zachys around its first London auction
- Successfully manage press outreach resulting in quality editorial coverage
- Build awareness amongst HNWIs in US and Europe
- HNWI Customer Growth
- A mixture of trade, business and lifestyle press such as The Times, FT How to Spend It, CNBC and Wine Spectator
- Bring alive key spokespeople as regular media commentators
OBJECTIVES
Our goals:
- Launch the brand in London and wider Europe
- Position as the world's leading authority on wine auctions
- Establish a voice in lifestyle media
- Lead the debate on wine investment in business media
- Regular trade media coverage
- Gain coverage and grow the audience in key auction markets
EXECUTION
- Managed the global communications strategy for Zachys and set up the proactive and reactive press offices out of NYC and London
- Steady flow of high-quality coverage and one-to-one press interviews across top-tier international media
- Managed the PR for European launch and debut London auction
- Launched Zachys 'Studio Sales' - online live auctions to replace in the room events during Covid-19
RESULTS
- The successful campaign resulted in over $50 million worth of coverage across international media from over 20 different countries
- Top Features Include: WSJ (USA), New York Times (USA), FT how to Spend It (UK), The Times (UK), Nazione (Italy)
- Total Media Placements: CNBC Europe live TV interview, Disaapore (Italy), Die Welt (Germany) and FFT (Ireland), Wine Spectator (USA), The Drinks Business (UK)
- Re-targetted Zachys identified global audience with carefully crafted ads via the Search Engines, Publisher Native Advertising, Social Media, YouTube and Newsletters to drive converstions to Zachys landing page
DIGITAL - Overview
- Help support the brand launch in Europe with social media and display advertising
- Build brand awareness for Zachys around its first London auction, as well as other auctions in Hong Kong and New York
- Build awareness amongst wealthy audiences interested in luxury goods in US, Europe, Latin America, and Asia
- Attract bidders from forty-five countries
- Increase brand awareness by retargeting people already familiar with the brand in the U.S. and Canada
DIGITAL - Objectives
Our goals:
- Support the launch the brand in London and wider Europe
- Support PR's effort to position Zachys as the world's leading authority on wine auctions
- Increase brand awareness in other countries in Asia and South America
- CTR (Click-Thru-Rate) - >1.20%
- CPC (Cost-Per-Click) - <$1.55
- CVR (Conversion Rate) - >4.5%
- CPA (Cost-Per-Action) - <$5
- CAC (Customer Acquisition) - <$54
DIGITAL - Execution
- Managed global ad campaign on Facebook & Instagram and cross-device targeting on publisher sites and apps
- Targeted medium to high-net individuals within the food & beverage, finance and travel verticals
- Tapped into the worldwide premium shopper & location data to identify Zachys global targeted audience through 2nd and 3rd party data. Demographics to include people of UHNW who have impeccable taste for wine, have attended other high-end wine auctions, have visited premium wineries in the last 90 days, have purchased expensive wines online or offline, and subscribe to wine connoisseur magazines
- Deployed various tactics suchs as in-market, intend, site-conquesting, contextual targeting and website retargeting
- Designed high-performing creative units including static, rich-media and video
- Optimized the landing page as well as Zachys current website for better Search Engine organic ranking for wine-related keywords
DIGITAL - Results
The successful campaign resulted in over 3.5 million impressions, and reach of 2 million+
KPI's:
- CTR (Click-Thru-Rate) - 2.61%
- CPC (Cost-Per-Click) - $0.27
- CVR (Conversion Rate) - 6.4%
- CPA (Cost-Per-Action) - $0.78
- CAC (Customer Acquisition Cost) - $8.15