CASE STUDY - ZACHYS WINES

OVERVIEW

  • Zachys, the world's leading wine auction house
  • Launch the brand in Europe with the first-ever London auction
  • Plan a creative media outreach programme targeting global luxury lifestyle press. Build brand awareness for Zachys around its first London auction
  • Successfully manage press outreach resulting in quality editorial coverage
  • Build awareness amongst HNWIs in US and Europe
  • HNWI Customer Growth
  • A mixture of trade, business and lifestyle press such as The Times, FT How to Spend It, CNBC and Wine Spectator
  • Bring alive key spokespeople as regular media commentators

OBJECTIVES

Our goals:

  • Launch the brand in London and wider Europe
  • Position as the world's leading authority on wine auctions
  • Establish a voice in lifestyle media
  • Lead the debate on wine investment in business media
  • Regular trade media coverage
  • Gain coverage and grow the audience in key auction markets

EXECUTION

  • Managed the global communications strategy for Zachys and set up the proactive and reactive press offices out of NYC and London
  • Steady flow of high-quality coverage and one-to-one press interviews across top-tier international media
  • Managed the PR for European launch and debut London auction
  • Launched Zachys 'Studio Sales' - online live auctions to replace in the room events during Covid-19

RESULTS

  • The successful campaign resulted in over $50 million worth of coverage across international media from over 20 different countries
  • Top Features Include: WSJ (USA), New York Times (USA), FT how to Spend It (UK), The Times (UK), Nazione (Italy)
  • Total Media Placements: CNBC Europe live TV interview, Disaapore (Italy), Die Welt (Germany) and FFT (Ireland), Wine Spectator (USA), The Drinks Business (UK)
  • Re-targetted Zachys identified global audience with carefully crafted ads via the Search Engines, Publisher Native Advertising, Social Media, YouTube and Newsletters to drive converstions to Zachys landing page

DIGITAL - Overview

  • Help support the brand launch in Europe with social media and display advertising
  • Build brand awareness for Zachys around its first London auction, as well as other auctions in Hong Kong and New York
  • Build awareness amongst wealthy audiences interested in luxury goods in US, Europe, Latin America, and Asia
  • Attract bidders from forty-five countries
  • Increase brand awareness by retargeting people already familiar with the brand in the U.S. and Canada

DIGITAL - Objectives

Our goals:

  • Support the launch the brand in London and wider Europe
  • Support PR's effort to position Zachys as the world's leading authority on wine auctions
  • Increase brand awareness in other countries in Asia and South America
  • CTR (Click-Thru-Rate) - >1.20%
  • CPC (Cost-Per-Click) - <$1.55
  • CVR (Conversion Rate) - >4.5%
  • CPA (Cost-Per-Action) - <$5
  • CAC (Customer Acquisition) - <$54

DIGITAL - Execution

  • Managed global ad campaign on Facebook & Instagram and cross-device targeting on publisher sites and apps
  • Targeted medium to high-net individuals within the food & beverage, finance and travel verticals
  • Tapped into the worldwide premium shopper & location data to identify Zachys global targeted audience through 2nd and 3rd party data. Demographics to include people of UHNW who have impeccable taste for wine, have attended other high-end wine auctions, have visited premium wineries in the last 90 days, have purchased expensive wines online or offline, and subscribe to wine connoisseur magazines
  • Deployed various tactics suchs as in-market, intend, site-conquesting, contextual targeting and website retargeting
  • Designed high-performing creative units including static, rich-media and video
  • Optimized the landing page as well as Zachys current website for better Search Engine organic ranking for wine-related keywords

DIGITAL - Results

The successful campaign resulted in over 3.5 million impressions, and reach of 2 million+

KPI's:

  • CTR (Click-Thru-Rate) - 2.61%
  • CPC (Cost-Per-Click) - $0.27
  • CVR (Conversion Rate) - 6.4%
  • CPA (Cost-Per-Action) - $0.78
  • CAC (Customer Acquisition Cost) - $8.15

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